Introduction: This blog explains how to configure Notes on Entity in D365 Portal. Steps of Implementation: Below steps explain how to configure Notes section on Partner Work Order form in D365 Partner Field Service Portal. Create new Section for Notes on Form in D365 Field Service. Save and publish the changes. Navigate to the Portal … Continue reading Configure Notes on Entity in D365 Portal →

Introduction: This blog explains how to show Resource Bookings as Calendar in D365 Field Service Portal. Steps of Implementation: 1.  Create a new Entity List in D365 Field Service for “Bookable Resource Booking” Entity as shown below 2.  Set Calendar View on Entity List as shown below 3.  Set Grid Configuration as shown below 4. … Continue reading Resource Bookings as Calendar in D365 Field Service Portal →

Introduction: This blog explains how to embed D365 Field Service Views  in Dashboard of D365 Online Portal. Steps of Implementation: Create a new Entity List in D365 Field Service. Set key on Entity list as highlighted below. Add View to Web Template as shown below. Note: You can refer blog how to configure Dashboards in … Continue reading Embed D365 Field Service Views in Dashboard of D365 Online Portal →

Introduction: This blog explains how to embed D365 Field Service Charts in D365 Online Portals. Steps of Implementation: 1. Get Guid of Chart and View used for Chart in D365 Field Service. 2. Create a new Web Template, Portals -> Web Templates and write code in Source field with Chart ID and View ID  as copied in Step … Continue reading Embedding D365 Field Service Charts in D365 Online Portals →

Introduction: This blog explains how to configure Create Customer Assets Page in D365 Partner Field Service Portal. Steps of Implementation: 1. Create a new Entity Form in D365 Field Service. Create a new Form for Customer Asset Entity with name “Portal Customer Asset – Create” and publish as shown below. Create Entity Form with name … Continue reading Create Customer Assets in D365 Partner Field Service Portal →

Introduction: This blog explains how to set Customer Type field in D365 Javascript Web API. Problem Statement: We get error while setting value of Account lookup on Contact in D365 Javascript Web API as below: “An undeclared property ‘customerid’ which only has property annotations in the payload but no property value was found in the … Continue reading Set Customer Type field in D365 Javascript Web API →

Introduction: This blog explains how to filter Generic Type Bookable Resource on Schedule Board. Pre-requisite: Latest Field Service Solution of D365. Procedure: 1. Open Schedule Board, Field Service → Schedule Board.   As highlighted below there is no option to select Generic Type Bookable Resource in Filter Section. 2. Click Options → Selected Resources 3. Select Generic in … Continue reading Generic Type Bookable Resource on Schedule Board in D365 Field Service →

Introduction: This blog explains options available for sharing of Schedule Board in D365 Field Services Pre-requisite: Latest Field Service Solution of D365. Procedure: Open Schedule Board, Field Service -> Schedule Board. Open a specific Tab Setting on Schedule Board for e.g. Facility as highlighted below. Click on field “Shared With” dropdown. Schedule Board can be … Continue reading Sharing Schedule Board in D365 Field Service →

Introduction: With themes in D365, organizations have the ability to uniquely brand the D365 System with supported way to apply organization’s logo and colour choices to the application. Themes: Themes in D365 can be incorporated in several simple steps, Step 1: Under Settings, select Customizations and then Themes. Step 2: By default, D365 default theme … Continue reading Themes in D365 →

Introduction: This blog explains how to define relationship between Entities in Scribe Connector CDK. Problem Statement: We often get requirement from Client to define relationships between entities in custom Scribe Connector Solution: Below is code snippet which explains how to define relationship between Customer and Contact. Step 1: Define child enity (Contact) Object definintion and … Continue reading Entity Relationship in Scribe Connector CDK →