ERP & CRM Software System in Pharmaceutical Industries

Are You a Pharmaceutical Company?


You are a pharmaceutical company, or drug company if you are in a commercial business licensed to research, develop, market and/or distribute drugs, most commonly in the context of healthcare. They can deal in generic and/or brand medications. A typical pharma company is always subject to a variety of laws and regulations regarding the patenting, testing and marketing of drugs, particularly prescription drugs.

A digitization of the pharmaceutical company ensures that it resolves its daily upcoming challenges in very simple steps. Believe us or not?


The most intricate part of any pharmaceutical company is its “Compliance”. One of the greatest challenges is to comply with the strings of international laws and regulations. For this, Microsoft Dynamics software ensures FDA compliance is easier and expensive paperwork is highly reduced.

Dynamics contains the necessary functionality to ensure 100% regulatory compliance.

Let’s see what more can this take us to? Pharma company like you is always in need of a system to improve field sales, forecasting, customer service processes, and new product marketing activities.

  • Marketing automation and campaign deployment.
  • Sales team expenses and quotas tracking.
  • Field appointments and product samples.

Microsoft Dynamics 365 for Customer Engagement and Field service is the best bet for you.

Once the above things are good, its time to focus on Operations along with Research and Development.


Research and Development contributes a significant portion of any pharmaceutical company’s operation and investments. During this phase, costs can soar high and there might be a pitfall of the financial crisis. For such integrated operations, budgeting and forecasting are highly essential to ensure inefficiencies and inaccuracies can be noted down along with managed accounting.

Microsoft Dynamics 365 for Finance and Operations exactly does the needful. It can be any pharma company’s prime choice so as to imbibe quality and visibility simultaneously.

Since you have noticed the cost related options above, now is the time to focus on data and make your company more profitable!


In an environment where the Pharma industry is continually grappling with the decision making, it is necessary that they take help and support of the data itself.

Our core observation says that despite having large chunks of data, pharmaceutical companies are not performing up to the mark at extracting intelligence. Advanced technologies like Microsoft Power BI can help businesses get deeper insights into market dynamics and consumer behavioral intelligence. These are the key to driving the strategic business decision-making process

Check out D365 Business Central for Pharma offering e-book now!

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