Professional Services Automation Software CPA Firms

How Does a Typical CPA or an Accounting Firm operate?

Before you understand the reason why getting a professional services automation software for CPA firms is crucial, it is essential to understand the working style of CPA/Accounting firms like you in the United States. Post our experience of working with several sophisticated CPA firms, we are aware that you are going through a tremendous paradigm shift these days.

You are struggling hard to survive in a hostile environment where the taxation process is constantly changing, recruiting and retaining process of staff is getting more difficult. Losing experienced employees, remaining cost-effective in the competitive industry, and fulfilling client’s demand has become a real concern for existing and new CPA firms. Getting professional services accounting software is the only way to overcome these hurdles.

Is Professional Services Automation (PSA) Software Right for my Business?

The Journey of a CPA Firm

  • Create Engagement Letters or Contracts.
  • Create Projects and Allocate Team Members
  • Time and Expense entry including mobility.
  • Mobility is a big requirement for ease of time and expense entry.
  • Time Entry Approval and Adjustments.
  • Invoicing and emailing invoice from within PSA.
  • Integrating the invoice to your choice of Accounting platform.

The Biggest Concern Today for any CPA Firm is Resource Utilization

Let’s get it straight. CPA Firms like you are burdened by siloed, difficult-to-use business systems that complicate processes and hamper operations. Unknowingly, you are losing 20 to 30 percent in revenue every year due to these inefficiencies. How? That’s because CPA firms are not managing their resources well. So how do I manage my resources? Let me explain to you how.

Resource Allocation = Increased Profitability + Productivity

Resource Allocation is the ability of a Professional Services firm to allocate their team members on client projects for upcoming work, thus being able to forecast resource utilization for next week or next 3 months or as far into the future as possible based on confirmed project work. On average Professional Services firms are able to increase productivity by 5-10% and Profitability by 15-20% by being diligent about their Allocations.

"On an average,

firms can increase
their profitability by 15%

by using a Professional Service Automation software"

Case Study

How KPMG Australia
Transformed itself with
Project Service Automation?

Experience the Magic with Colorful & Interactive Allocation Report!

The overview of your employees and operations are now at your fingertips.

The following billable allocation report will give you (the top management) an overview of all the resources (employees) at work and determine exactly for how many days and hours they are billable (occupied). The figure demonstrates the billable allocation report for future weeks. The green, red and yellow colors determine the percentage of the allocations where you can set your own criteria. For example, here the criteria is green color for more than 80% allocation (for that particular resource), yellow color for allocation percentage between 50-80% and lastly, red color indicates the resource is allocated only below 50%. This indicates the red ones can be allocated with new tasks.

Benefits of Allocation Reports

Get an overview of your resources. Who is busy and who is not?
Any new project can be taken only after checking the allocations of your resources.
The new project allocations can be done easily by just allocating free resources making sure you deliver the project efficiently.
Do your hiring only by analyzing data and not emotionally. This will help you save huge resource costs annually

"Drive Higher Utilization and Never Miss an Hour of Billable Revenue"

Get the Project Status Update Report Weekly, Daily or Monthly.

The clients keep asking you about the status of the work and you have no response apart from just some usual random thoughts? Okay, now is the time to pull and show them the data. The adjoining figure shows the exact project status report of the client tasks and accordingly, keeps you, your management and the client updated every day, every week and every month of the task duration.

Manage your Resources, Projects and Client Expectations well. Wondering How?

For any Professional Services organization, successful project delivery is at the heart of the business. We don't make pens, chairs or phones, we deliver services based projects. Efficient Project Management requires good tools and best practices that are honed over time.

Our Project Managers have delivered Projects of various sizes, from 2 week QuickStarts to 6 month projects that span various industry verticals. Engage us for Project Management best practices consulting and setup of your PSA solution.

Case Study

How Wipfli LLP uses Microsoft Dynamics 365 to better track talent resource usage and forecasting in its technology consulting team.

Club PSA with F&O to Leverage 360-Degree Benefits

D365 PSA + F&O provide you the complete platform from Sales to Contracts to Project Management to Billing. The sophisticated capabilities of PSA to enable different types of projects/engagements like Milestone/Fixed Price or Time & Materials to Resource Allocation to Time & Expense Entries and Approvals allows any (Professional Service Organization) to monitor their Utilization Rates and plan for success.

Dynamics 365 Finance and Operations (F&O) is a sophisticated, enterprise GL platform to manage your AR/AP, Multiple Legal entities with Intercompany postings and Consolidations and rich Financial Dashboards and Reports with integrated Power BI analytics.

Want to Repeat the Same Tasks Next Year? Do it with Roll Forwarding Feature

Yes, you read it right. Most CPA firms manage their annual tasks keeping the financial year in mind. So be it a financial year or a calendar year, with roll forwarding feature, you will be able to drive the same tasks and resource allocations next year with the same dates. The adjoining figure represents the same.

Let’s Start your Journey to Higher Utilization and Profitability

CloudFronts is a Professional Services organization and we have deep expertise in deploying easy-to-use Professional Services Automation solutions designed specifically for CPA or Accounting firms. For many organizations, post-deployment training is an afterthought. But we strongly believe that for a platform to be successful, training the end users needs to be a parallel process. Above all, we use the same D365 PSA platform that we implement for our clients.

Case Study

The Curious Case Of BPM

See how BPM, a California based CPA firm, partnered with CloudFronts to streamline their processes by deploying Dynamics 365 PSA.

Frequently Asked Questions
for Project Service Automation (PSA)

PSA is a CRM application under the suite of Microsoft Dynamics. Microsoft Dynamics 365 for Project Service Automation helps organizations to deliver billable projects on time, within budget and provide an end-to-end solution for sales, planning, resourcing, delivery, and billing.

Do you have a certain project or multiple projects to deliver? Then, Dynamics 365 PSA can be used by you. All the firms whether they are Professional services organizations, Accounting, CPAs, Constructions, Facility services, Safety services, Sales Services or Maintenance services, all can use PSA to efficiently manage their project deliveries. We use Dynamics 365 PSA for managing our projects.

Dynamics 365 PSA is a sophisticated project management tool from Microsoft, which enables to deploy multiple projects efficiently and accurately. This is usually done by discovering the availability of resources, assigning them on the project optimally, and ensuring the highest productivity for any project-based service organizations. This project automation will save you on overall costs and deliver high ROI.  

CloudFronts has successfully delivered PSA projects throughout the US, Europe, Asia and Maldives. We encourage you to check out our customer success stories here.  One of our biggest PSA clients in the US is a CPA (Certified Public Accountant) Firm.

We have only Microsoft certified consultants and experts in our organizations. You can access and validate all our experts’ profiles by clicking on employees at our LinkedIn Page. Above all, our PSA department is headed by Kuldeep Gupta who is designated as Most Valuable Professional by Microsoft.

Yes. We have helped our customers deploy the Dynamics 365 Project Service Automation right from start till the end. On multiple occasions, our customers do talk about certain parameters or features to be changed or customised as per their requirements. We will consult you only after listening to your requirements. Not only this, we also provide training to your end users on how to use Dynamics 365 PSA efficiently.

PSA is part of Dynamics CRM and this CRM application can be integrated with any third-party software application. 

Well, established in the year 2012, CloudFronts is a Microsoft Certified Gold partner based in Mumbai with offices in Singapore and the United States. We offer complete Dynamics 365 (CRM, ERP, Finance, Supply Chain and Business Central) implementations. We have delivered around 300+ Dynamics 365 projects across the Maldives, Europe, Australia and the US and in several sectors like Professional Services, Financial Services, Retail, Pharmaceutical, Manufacturing, Automotive and even Nonprofits. You can check out About Us here.

If you would have analysed our customer success stories closely, almost all our clients are based throughout the world – USA, Maldives, Europe, Asia and Australia. Despite that, we have delivered our solutions successfully. So, remote delivery model is not a constraint – in fact, it is a big boon as we can focus more on delivering to our clients at a fair cost. Above all, our team members do travel onsite during the initial stage, after meeting milestones, & go-live of projects. Also, please explore our Project Methodology here.

Please fill out our quick Contact Us form or email your requirements to Solution Architect Anil Shah at

For more details please reach to us.

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