Microsoft Dynamics 365 comprises of CRM and ERP. It depends on your requirement as to what you want, or you can describe your needs and we can consult you.  Briefly, Microsoft Dynamics 365 is a cloud-based business applications platform that combines components of Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP), along with productivity applications and artificial intelligence tools. You can choose any of them or both.

If you consider CRM or ERP, there are 1000 different platforms available like SAP, Salesforce, Oracle. SAP and Oracle are for larger enterprises typically above 10,000 employees. If you are small to mid-sized business, we strongly recommend Microsoft Dynamics for at least 30% ROI.

Also, if you use Office 365, the level of native integration with Dynamics 365 (Power BI, Outlook, Teams, OneNote, Excel, SharePoint, etc.) is superior in many ways (than salesforce) and contributes to the overall productivity of your users. Further, Microsoft Dynamics 365’s total cost of ownership is much lower than salesforce or any other software.

Firstly, we urge you to have a look at our customer success stories. Secondly, Microsoft has recognized our success stories on their website – Third Coast Commodities and Sonee Sports. Thirdly, please see what our customers have to say about us in Testimonials section and lastly, CloudFronts holds highest ‘Gold partner’ status which is entrusted by Microsoft only after verifying certain parameters like number of clients, Delivery success ratio, Capability Resources etc.

If you would have analyzed our customer success stories closely, almost all our clients are based throughout the world – USA, Europe, Asia and Australia. Despite that, we have delivered our solutions successfully. So, remote delivery model is not a constraint in fact, it is a big boon as we can focus more on delivering to our clients at a fair cost. Above all, our team members do travel onsite during initial stage, after meeting milestones, & go-live of projects. Please explore our Project Methodology here.

We highly recommend you to upgrade your platforms. If you upgrade Dynamics NAV or CRM or AX, you will be taking advantage of improved functionality, new features, and enhanced capabilities. Also, you can boost productivity, reduce costs, and improve customer service and hence greater ROI.

Yes, of course. We fully understand this fact. Factually, 50% of our customers are the ones who were willing to change their partners. Check out our customer success stories of Sonee Sports and Tinius Olsen. These would be perfect examples of how changing partners helped them experience positive change. Also, you can change your partners at any stage and approach us.

Yes, we can. In this case, we recommend signing a Mutual Services Agreement (MSA) with us. MSA is an agreement where we can reserve our experts and technical resources for you every month and we can resolve any issues. It’s just like maintenance fees. We also provide training to the end users.

Yes, we do. Power BI is a business analytics service by Microsoft which aims to provide interactive visualizations and business intelligence capabilities with an interface simple enough for end users to create their own reports and dashboards. Please check out our customer success stories by filtering ‘Power BI’.

Sure. Please fill out our Contact us form or email your requirements to Solution Architect Anil Shah at ashah@cloudfronts.com.

Microsoft Dynamics 365 is built on the Power Platform! Think of Power Platform as a set of tools you can use to build simple applications without any code or sophisticated solutions with layouts, business rules and other things that you like and hence are the way you want it, while still leveraging the strength of the Dynamics 365 Platform.