Introduction: While migrating Cases, the migration of activities of type ‘Case Resolution’ is necessary. However, the complexity in migrating this increases due to the fact that when the status of a case is updated, a blank case resolution activity is created automatically by the system. This system-generated case resolution needs to be deleted as this … Continue reading Migrating Activities Of Type ‘Case Resolution’ Between Two Microsoft Dynamics CRM Environments →

Introduction: While migrating Email Activities from D365 v8.2 to v9, I came across the following error: “Operation failed. Label: Create email, Name: emailCreate2, Message: -2147220969: ActivityPointer With Id = XXXXXXXXXXXX Does Not Exist” This can cause some confusion as activitypointers do not need to be migrated before you begin migrating emails. What are ActivityPointers? The … Continue reading Error During Email Activity Migration: ActivityPointer Does Not Exist →

Introduction: In this blog, we try migrating Email Template records under Email Marketing module in ClickDimensions. ClickDimensions has many modules like Email Marketing, Analytics, Event Management etc. Under Email Marketing Module, we have entities like Email Template, Email Sends, Sent Emails, Unsubscribes and so on. While trying to migrate all the Email Templates from D365 … Continue reading Migrating ClickDimensions Records From D365 v8.2 to v9: Email Template →

Introduction: In this blog, I will outline how to migrate Email Attachments and update the status if an email. In my previous blogs, I have shown how to migrate the body of an Email and its Activity Parties from one CRM to another using Scribe. Email Attachments: Below, is the map used to migrate Email … Continue reading Email Migration from D365 CRM v8.2 to D365 CRM v9 using TIBCO Cloud Integration: Attachments & Status Update →

Introduction: In this blog, I will detail how to migrate Activity Parties of Emails from one CRM to another. In my previous blog, I outlined the first step of the Email migration process which is migrating the body of the email. Migrating the corresponding Activity Parties of an Email is the second step of this … Continue reading Email Migration from D365 CRM v8.2 to D365 CRM v9 using TIBCO Cloud Integration: Activity Parties →

Introduction: Data migration can be a little challenging, especially when it comes to Emails. In this blog, I will outline the steps that need to be followed to successfully migrate Emails as well as important things to keep in mind during the process. Steps: There are four main steps to follow to successfully migrate an … Continue reading Email Migration from D365 CRM v8.2 to D365 CRM v9 using TIBCO Cloud Integration: Email Body →