D365 gives us a functionality to assign a record to a group of users which can be archived by using a D365 Team these users then are know as members of that respective team, due to functionality restrictions we cannot send an email to a  D365 team, however there are a few workarounds by which we can achieve this functionality. Lets consider a very case. Suppose we have a D365 team called as “Accounts Associates” we have added a set of users in this team. Now if an invoice milestone is in the ready state i.e. “Ready For Invoicing” we need to send a reminder email to this “Accounts Associates” team to take an action regarding the ready invoicing. Solution :- The following case can be achieved by using an Out of the box functionality i.e. By using a distribution list Note :- (we must have an Microsoft Exchange License). Lets Begin with the implementation. Step – 1 Creating a Distribution List Login to your admin center (Link –https://admin.microsoft.com/) In the Admin center  Section of the  Left navigation bar select “Exchange”. Under the “recipients” select “groups”. In the “+ New Microsoft 365 Group” pull down the dropdown and add the distribution list. Add the Display name and the “Alias” and save the Distribution list. Add same users which are present in the teams to this Distribution list. Step – 2 Creating a Queue in D365 Go to “Settings” -> “Service Management” ->” Queues” and click on “+NEW” -> give it a name -> “Save”  A mailbox would be created with the same name that of the queue.   Open the mailbox. The Email address field will be blank, add the Distribution List’s email address created in Step 1.    Step -3 Create a New Team or select an Existing Team. In the Default Queue lookup, select the Queue created in Step 2. Step – 4 Create a Flow which triggers on update of a project contract line milestone i.e. When status is ready for invoicing Flow triggers when Project Contract Line is Updated, Condition Invoice Milestone is Ready for invoicing for which click on the “…” select settings and add the following condition in the trigger section. Get the Teams ID in this case I have hardcoded the ID as no record was associated with it to retrieve it Get the Teams Details. Get the Default Queue to which the email will be triggered . Send an Email to the Incoming Email of that Queue which is Email ID set on the Distribution list. Note : (We will have to Manually add or remove the users from both the Distribution list and the Teams. i.e. both the team and the distribution list must be sync, if a member is added or removed from the team the same should be done in the distribution list ) Output . Hope this helps.!

Introduction: Tags are small pieces of Information that we can display on the POS. This information may be a field from a table or just some text. If we are using a field from some table, it is necessary that, the table can be referenced using only the fields available in the current “POS Transaction” record. There are multiple types of Tags available like: System :- These tags display system information. Transaction :- These Tags display information regarding the current Transaction. Session:- These Tags display information regarding the current Session. References: https://help.lscentral.lsretail.com/Content/LS%20Retail/POS/Data/Tags.htm Prerequisite: Microsoft Dynamics 365 Business Central LS Central Demonstration: In most cases, we are going to use “Transaction” type Tags so let take an example. In this example, we are going to create a Tag which will display the manager of the Store. To create a Tag: Search for POS Tag in BC Create a new POS Tag, by convention the naming is <#TagName> so we are going to follow the same. Since the data we need is from the “Store” table we set the “Store” table’s ID in the “Table No.” field  and as we need the “Manager Name” from the “Store” record, we set the “Field No.” accordingly. In the “POS Trans. Key Field” we specify which field will be used to reference the table mentioned in the “Table No.” field which, in our case, is Store. This list of fields is from the “POS Transaction” table. In the “Expression” we can specify how the data should be presented, %1 is substituted for the data. On the POS, we can use this Tag in the “Description” field of any and all Menu Lines, for example, we can use this as the name of a button, thus the button will change depending on which Store it is being used on.  In this example, I am going to set it on “Manager” button on POS. Right Click on the “Manager” button and click on “Button Properties.“ Click on the three dots and choose the “Tag” that we just created and click on OK. Click on OK again so that the “Button Properties” page closes. The button now shows the “Manager Name” field of the Store, in the expression that we provided. Conclusion: Thus, we saw how to configure and use “Tags” in POS, in LS Central. Thanks for reading!

Introduction: There must be a requirement from client where they want to send different documents using different email accounts.It is possible using Email setup. Steps to achieve the goal: Go to Set up Email  -> Click on Next Business Central gives you an option to choose the account type. I am going to use Microsoft 365 account Give Account name and assign the email address from which you need to send the documents. Don’t turn the default button as it will set this account as default and all documents will be shared from this new account which you added and then click on finish. Go to the email accounts page you will be able to see two accounts one account which will be the default one and another account which I created then go to Email Scenarios Assign the Email scenarios to stated which accounts to be used for sending specific documents. I just want the Sales Invoice to be sent from the new account which I added. Click on Ok. You can assign any scenario you want as well you can remove scenarios Go to Feature management to allow all the users to use this feature And then go to Sales invoice -> click on Print/Send action -> A screen appears with from details and to details and then click on send email. Conclusion: Thus we saw how we can use multiple email accounts to send the specific documents. Thank you very much for reading my work. Hope you enjoyed the article!

D365 gives us a functionality to assign a record to a group of users which can be archived by using a D365 Team these users then are know as members of that respective team, due to functionality restrictions we cannot send an email to a  D365 team, however there are a few workarounds by which we can achieve this functionality. Lets consider a very case.Suppose we have a D365 team called as “Accounts Associates” we have added a set of users in this team. Now if an invoice milestone is in the ready state i.e. “Ready For Invoicing” we need to send a reminder email to this “Accounts Associates” team to take an action regarding the ready invoicing Solution :- The following case can be achieved by Looping through all the users in of a D365 Team.Lets Begin with the Implementation. Step 1 – Create a D365 Team.Go to Security – > Teams -> Create a new team. Step 2 – Create a Flow to send email.1. Flow triggers when Project Contract Line is Updated, Condition Invoice Milestone is Ready for invoicing for which click on the “…” select settings and add the following condition in the trigger section. 2.Get the Teams ID in this case I have hardcoded the ID as no record was associated with it to retrieve it3.Get the Teams Details.4.Get the User Details by using the following fetch XML Query. 5. Query :<fetch version=”1.0″ output-format=”xml-platform” mapping=”logical” distinct=”true”>   <entity name=”systemuser”>     <attribute name=”fullname” />     <attribute name=”businessunitid” />     <attribute name=”title” />     <attribute name=”address1_telephone1″ />     <attribute name=”positionid” />     <attribute name=”systemuserid” />     <attribute name=”internalemailaddress” />     <order attribute=”fullname” descending=”false” />     <filter type=”and”>       <condition attribute=”internalemailaddress” operator=”not-null” />     </filter>     <link-entity name=”teammembership” from=”systemuserid” to=”systemuserid” visible=”false” intersect=”true”>       <link-entity name=”team” from=”teamid” to=”teamid” alias=”ag”>         <filter type=”and”>           <condition attribute=”teamid” operator=”eq”  uitype=”team” value=”{Your Team ID}” />         </filter>       </link-entity>     </link-entity>   </entity> </fetch> For all the users Send an Email individually to the user OutputUser 1. Which is CRM Admin in my case in the team. User 2 Vidit Gholam system Administrator Hope that helps. !

Introduction: Party list like “TO” usually contain record of type Accounts, Contacts, Knowledge Articles, Leads, Users If you want to restrict the Lookup values, write the below script on load on the form and also on change of the partly list Here for each value in fieldlist, the lookup for will be set to account. This is not applicable to “FROM” as it has OOB restrictions.

In Dynamics 365 for Finance and Operations we have to deploy changes to environments by creating deployable packages and installing these via Lifecycle Services (LCS). This usually works pretty well, but sometimes it can fail. While doing environment update and getting error in Step 25.  Database Sync error. You can resolve this issue by performing below steps: Open environment VM, Inside VM locate the below path. Locating DBSync DbSync (syncEngine.exe) will typically be located in the following directory under the service volume: \AosService\PackagesLocalDirectory\bin Open Cmd in administartor mode and Run Command: Running DBSync Below is the template for the command to run a Full Sync. [ServiceDriveLetter]:\AOSService\PackagesLocalDirectory\bin\syncengine.exe -syncmode=”fullall” -metadatabinaries=”[ServiceDriveLetter]:\AOSService\PackagesLocalDirectory” -connect=”Data Source=[Servername];Initial Catalog=[DatabaseName];Integrated Security=False;User ID=[];Password=[]” -verbosity=”Diagnostic” > DbSync.log 2> DbSync.err Replaced with below details: [ServiceDriveLetter] = G [ServerName] = customerServer [DatabaseName] = customerAxDb [UserName] = ________            // Typically: axdbadmin [Password] = ________ After run this command, go to below path. Open  DBSync file, you will see the Output of the DBSync. Once it’s successfully Sync. Retry the deployment then this issue will resolve. Hope this help!!

Email receipts are an environmentally friendly option for processing retail sales. The customer can decide whether to receive a printed receipt, an email receipt, or both. This topic explains how to set up email receipts in Dynamics 365. Prerequisite To get started, we must Install/configure a SMTP server to send an emails. Steps:  1.Connect Dynamics 365 to the SMTP server. Path to go —- System administration > Setup > Email > Email parameters. Set the values of following fields: 2.Email Template setup for receipt Path to go Organization administration -> Setup -> Email templates. Create a template for Email receipt. Click on “Edit” and upload email template for the body of the email messages to be sent. Insert the placeholder %message%. 3. Set Email Notification Profile Path to go Retail and commerce -> Headquarters setup -> Parameters -> Retail parameters. Click on General tab and select the value for “Email Notification”. Click on the value selected for “Email Notification”. 4. Set default options for email receipts Path to go Retail and commerce -> Headquarters setup -> Parameters -> Retail parameters. Click the Posting tab, and expand the “Email receipt”. After this open Store where you need to configure Email Setup. And select email notification profile. Click on functionality profile of Store Select Email receipt id Run below jobs 1070 – Channel configuration 1090 – Registers 1110 – Global configuration Now you will get pop up of email receipt from POS after Sales done. Hope this helps!

Info codes to use to capture data at the point of sale when a worker performs various actions, such as product sales, product returns. By using info codes, you can track data such as the  reason that a product was returned or  postal code.. Prompt provided in info codes not show as expected on POS. Use following steps. Open info code add prompt. Click on translation tab enter the same prompt in translation . Run 1030 Job and refresh the browser link and Login. Now you will able to  see the expected prompt on POS. Hope this helps !

Dynamics 365 Financial and Operations uses the unit of measure to calculate the amount of product that its purchased, sold, or stored in inventory. When you perform sales or purchases, it’s important that you select the correct unit that is being sold or purchased, as the cost and price of the item is dependent upon it. When  products can be added in cart, but unit of measure showing blank/Null  on POS I recently came across an issue where the unit of measure I created in HQ and add in Products unit but this was not showing up on POS. Following are steps to resolve this issue. Click on Unit which showing blank on POS. Check the description it must be filled Click on Translated Unit description. Check the language it must be match with store language. After preforming these steps, run 1040,1070, 1090 job. Refresh the POS link. You will able to se Unit of measure on POS. Hope this helps!

We have already seen how to extract character from string in Cloud flows. Let see how we can get first and last value in array. I have array of list of records (account records), want to get 1st value in array. Array – Add a compose step in flow and use below syntax to get first value. Syntax- first(<array>) Output – Similarly, we can get last value in array. Syntax – last(<array>) Output – Hope this helps !