Introduction: In this blog we will be demonstrate how to download word document templates from D365 Customer Engagement and then import them to another environment. Often there are requirements to move document templates from one environment to another. But currently adding document templates to solutions is not supported.  To overcome this we have created a … Continue reading Download Doucument Templates using Console App →

Introduction: In D365 Finance and Operations, there are various modules and each contains many forms. Users working in Operations uses forms from different modules and sometimes it becomes difficult to navigate or remember the path of all forms. It is also time consuming. A good solution for this is creating a Personalized Workspace and adding … Continue reading User based Personalized Workspace from UI in D365 Operations →

Introduction: PSA doesn’t have the capability OOB to do the allocation’s over the task. This means the resource booked are booked for a project and we cannot identify what task they are going to perform or are booked for. How to do? This is the real time scenario which a PM regularly comes up with … Continue reading Booking resource on a Project Task or a Service Ticket in PSA →

Introduction: I often face difficulties while trying to import project lines from WBS while using PSA (Project Service Automation). After lot of trouble shooting I try to doubt my configuration and see if they are good. What to do? To my surprise they all appear to be good. Following two things needs to be ensured … Continue reading PSA – Import project lines from WBS Pre-Requisites →

Introduction: In this blog we will demonstrate how to call a workflow directly from a button without any custom JavaScript code. Implementation: Step 1: Create the required workflow. In this example i have created a  simple workflow on the opportunity and remember to select the  “As an on-demand process” option. Step 2: After the workflow … Continue reading Call Workflow directly from a button using Ribbon Workbench →

Overview: Let’s say you have a Quote which has Quote Lines and then you generate the Invoice schedule for your Time & Materials project. What decides the number of Invoice Schedules to be generated for a Quote Line record? Let’s review. Quote Lines: Now, I have a Quote Line which has Invoicing Schedule from 28th … Continue reading Invoice Schedule generation on Quote Lines – D365 PSA →

Introduction: In this blog we will see how to apply coupon discount on MPOS (Store) in Dynamics 365 for Finance and Operations. Steps: Step 1: Create  Bar code Mask Character for Coupon Code. Step 2: Create a New Barcode Mask set up. Keep the type as Coupon. Step 3: Create Bar Code for Coupon. Assign the Mask ID … Continue reading Store Coupon Code in Dynamics 365 Finance and Operations →

Introduction: This blog article will explain how to import a .bacpac file to Microsoft SQL Server which is created from Finance and Operations database that is based on Azure SQL Server. You can refer steps here for creating .bacpac file. Following points are recommended for smooth and secure importing of .bacpac file Take a backup … Continue reading Commands to Import .bacpac file to D3FOE SQL Server →

Issue: When we use a HTML web resource in Dynamics 365 CRM forms or even as a separate navigation, we sometimes face issue that Backspace on Text boxes do not work. Why this happens: This happens because in Custom HTML web resources, we add reference to “ClientGlobalContext.js.aspx”. We need this library to gain access to the … Continue reading [Solved] – Backspace not working in HTML Web Resources →

Introduction: The unified client which was released D365 V9 had a very refreshing UI and lots of features. One of the best features in Unified Interface was Timeline view, but the timeline view did not have ability to send emails. The Unified client has a new Email UI with rich text controls and advanced editor. … Continue reading Dynamics 365 Tip: Sending Emails using Unified Interface →