Titan Labs Success | CloudFronts

Customer Success: Titan Labs

Dynamics NAV and CRM Online Deployment

The CloudFronts team set up Dynamics NAV (ERP) with Pharmaceutical industry customizations and workflows for the Operations team and CRM Online for their Sales team.

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Titan Labs : A Leading Pharmaceutical Company

Titan Laboratories Pvt. Ltd. is a pharmaceutical company with a dedicated state of art WHO GMP facility for producing high quality Sustained and Modified Release Pellets, DC Granules & Taste Masked Granules. You can read more about Titan Labs at www.titan-lab.com

Business Requirement

Titan Labs required a solution that would –

  1. Handle all aspects of their manufacturing operations from “Production” to “Inventory Control’.’
  2. Ensure critical Regulatory Compliance with Auditing capabilities.
  3. User-friendly and easy to navigate.
  4. Provide robust Business Intelligence (analytics) with Reports, Dashboards, and KPIs.
  5. Provide the Titan Labs’ sales team with full cycle sales management platform from ‘Opportunity Management’ to ‘Sales Goals tracking’.


Solution Delivered

Post assessing the requirements closely, Dynamics NAV seemed to be the perfect all-in-one ERP solution to cater to their needs.  The CloudFronts team deployed Dynamics NAV with Pharmaceutical industry customizations and workflows for the Operations team and Dynamics CRM Online for the sales team.

Today, the pharmaceutical industry is under intense pressure to expedite products to the market while keeping costs down. To accomplish this, monitoring and effectively taking timely decisions based on the data is equally imperative. Hence, CloudFronts delivered advanced Business Intelligence (BI) solutions that solve mission-critical business needs in reporting, report distribution, report scheduling, dashboards & KPIs.

“The CloudFronts team enabled us to move from manual and paper-based processes to a state of the art ERP platform with NAV 2016. From Purchasing to Manufacturing and Logistics, all aspects of our operations are now running on the NAV platform and we have deep visibility across our entire supply chain.”

— Piyush Shah, Managing Partner, Titan Labs

“Our Sales team is leveraging CRM Online to keep track of our sales pipeline and goals”

— Kunal Shah, Sales Manager, Titan Labs

Key Features:

Key Technologies:

Key Technologies

  • Dynamics NAV (ERP)
  • CRM Online
  • Power BI

Post Go Live:


Post Go Live

Post Go Live, the Operations department and Sales team at Titan Labs are utilizing the Dynamics NAV and CRM solutions to manage their daily operations respectively. Here are the key benefits they have noted:

  • Entire operations including Purchasing to Production, Inventory Control to Sales, and logistics are now running on Dynamics NAV.
  • The Sales team is using CRM specifically for the Pharma vertical to keep track of Opportunities, Quotes, Samples, Sales Orders, and Goals.
  • Reporting and Dashboards built on top of Power BI provide vivid insights into critical business operations enabling faster decision making.


Why CloudFronts? CloudFronts is a Dynamics 365, Power BI and Azure focused Microsoft Certified Gold Partner. We help companies around the globe deploy their business processes on the Microsoft Dynamics 365 platform.

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